Terms and Conditions

§ 1 Validity
Exclusively to the business relationship between mehmi-bikes GmbH and the Purchaser subject to the following terms and conditions valid at the time of the order . Deviating conditions of the customer are not valid.

§ 2 Offer
Our offers are non-binding in all parts . Actions , Remnants and bargains are only valid while supplies last and can not be exchanged .

§ 3 Delivery times
The actual delivery time will be confirmed after the order. After receiving the payment, the delivery time usually takes 3 to 5 working days (A-Post). Due to supply shortages delivery times up to 4 weeks are possible. In such extraordinary causes there is a right of withdrawal.
Delivery dates are not binding, except agreed fixed dates. A claim for delay damages is excluded. Partial deliveries, especially at bigger orders, are to be accepted by the purchaser.

§ 4 The benefit and risk
go as soon as the goods have been handed over to the shipping.

§ 5 Shipping
From an order value of 120 CHF delivery in Switzerland is carried free of postage (A-Post). Below this amount the charges for postage and packing are 6.90 CHF (B-Post) or 9.90 CHF (A-Post).
The shipping costs within Europe are available on request .
Outside of Europe, no orders are accepted .

§ 6 Prices
All prices are in Swiss francs and include VAT. Subject to price changes. We reserve the right to invoice valid on the day of delivery. Prices in EURO are only for reference and not valid.

§ 7 Payment
Orders can only be towards pre-payment by a bank transfer, invoice or via PayPal. When paying with PayPal charges will apply of 2.3%.
Orders by invoice have to be paid within 10 days of invoice date. After this period a working penalty of 50 CHF and a delay penalty of 5% have to be paid. If an invoice won't be paid on time, mehmi-bikes GmbH is allowed to make the buyers personal datas public.
Mehmi-bikes GmbH is allowed to refuse oders by invoice and to insist on pre-payment.
The goods remain our property until full payment .

If a product is out of stock , the full purchase price will be refunded ( by bank transfer) .

§ 8 Warranty
All products are delivered in good condition . We grant the protections provided by our supplier warranty.

If there is a defect of the goods , the customer may demand subsequent performance (removal of defects or replacement) . If the subsequent performance fails twice , the customer can withdraw a considerable lack the contract, reduce the purchase price or claim damages. This warranty does not cover damage caused by normal wear and tear, improper use and a lack of or improper maintenance .
As far as nothing else, further claims of the customer - regardless of the legal grounds - are excluded.

Mehmi-bikes GmbH is not liable for damages caused by faulty handling by the customer or by outside influences ; including but not limited mehmi-bikes GmbH for lost profits or other financial damages of the purchaser.
In no case shall claims of the purchaser to compensation for damages that are not caused to the item itself (consequential damages). This disclaimer does not apply to compulsory law (eg product liability) precludes . If you discover a defect, please contact with mehmi-bikes GmbH. Defective parts must be at mehmi -bikes GmbH , Eichstrasse 13 , CH- 5432 Neuenhof, returned. The guarantee does not apply if entering through attempts at repair by the customer or worsening the damage caused thereby is no longer visible .

§ 9 Right of Return and Exchanges
Exchange or return of items will be accepted in the unopened original packaging along with a copy of the invoice within 10 days. In exchange, we will reimburse you the full value of the goods. For returns we will refund the value of goods , minus a processing fee of 10% of the goods value or at least CHF 15.00. Actions, Remnants, custom designs or special customer orders are excluded from return or Exchange Policy .

§ 10 Acquisition and jurisdiction
With the order, the customer accepts the above terms and conditions. Jurisdiction in disputes is Baden, Switzerland .

As of December 28, 2015